Privacy Policy
Last Updated: June 22, 2025
1. Introduction
BrightBooks ZA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
We may collect information about you in various ways, including:
2.1 Personal Information
When you use our services or fill out forms on our website, we may collect:
- Contact information (name, email address, phone number)
- Business information (company name, industry, size)
- Financial information necessary to provide our accounting services
2.2 Automatically Collected Information
When you visit our website, our servers may automatically log information such as:
- IP address
- Browser type
- Pages visited
- Time spent on pages
- Referring website addresses
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to comments, questions, and requests
- Send information about our services, features, and promotions
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights
In accordance with South African POPIA regulations, you have the right to:
- Request access to your personal information
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Object to the processing of your personal information
- Request restriction of processing your personal information
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +27 21 069 3102
Address: Cape Town, South Africa